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Meet Lucy.Instant HR answers.Stay compliant.

Practical HR guidance for Australian businesses — available when you need it.

Built by the team at Unfair Dismissal Experts

Everything you need

Instant HR Answers

Ask Lucy anything about modern awards, leave entitlements, or termination processes.

What notice period applies under the Clerks Award?

Under the Clerks—Private Sector Award, minimum notice depends on length of service: less than 1 year is 1 week, 1–3 years is 2 weeks, 3–5 years is 3 weeks…

HR Document Generation

Generate professional termination letters, warning letters, PIPs and more in minutes.

Termination Letter

Talk to an HR Specialist

Every subscription includes monthly consultation minutes with a real HR specialist. When your situation escalates, our team can represent you at the Fair Work Commission.

Sarah HendersonHR Specialist · Available now

“Happy to help with your performance management process — when can we chat?”

Frequently asked questions

Is this legal advice?

No. Lucy is an HR guidance tool built by OpenHR, an employment and human resources firm. Lucy provides the kind of practical guidance an experienced HR manager would offer. For legal advice or representation, our team at Unfair Dismissal Experts is available.

How is Lucy different from just googling it?

Google gives you links. Lucy gives you answers. She is trained on Australian modern awards and thousands of real workplace cases, so instead of sifting through pages of legislation and forum posts, you get a direct, practical response in seconds.

What awards does Lucy cover?

We currently cover the most common modern awards for Australian businesses and are expanding our coverage regularly. If your award is not listed, get in touch and we will prioritise adding it.

Can Lucy generate HR documents?

Yes. Lucy uses professionally designed templates reviewed by our HR and legal team, and tailors each document to your specific situation.

What happens if my situation is complex?

Every subscription includes monthly consultation minutes you can use to speak directly with one of our HR specialists. If your matter requires legal representation, including at the Fair Work Commission, our team can help.

Who is behind Lucy?

Lucy is built by the team at Unfair Dismissal Experts, one of Australia's leading workplace relations firms. Powered by Claude.

Is my data secure?

Yes. All conversations are encrypted and your data is never shared with third parties.

Is there a lock-in contract?

No lock-in required. Lucy is available month to month, or on longer commitments if you would prefer reduced monthly pricing.

Built by the team at Unfair Dismissal Experts — Australia’s leading unfair dismissal specialists.